Загрузка...

Інші завдання дивись тут...

UNIT 8. 8F, page 71

Exercise 1  

1 g

2 e

3 f

4 c

5 d

6 a

7 h

8 b

 

LISTENING 31
1 Guest Excuse me. I want to complain about my room.
Receptionist I’m sorry to hear there’s a problem. What’s the matter with it?
Guest It’s very uncomfortable because the air conditioning isn’t working.
Receptionist Well, I’ll see what I can do.
Guest I’m sorry, it’s just not good enough. This is a 5-star hotel!
Receptionist I must apologise. I’ll sort it out immediately.
Guest Thank you. I appreciate that.

 

2 Guest Excuse me. I’d like to make a complaint.
Receptionist I’m very sorry to hear that. What seems to be the problem?
Guest I didn’t sleep all last night. The music from the disco kept me awake.
Receptionist That’s really beyond our control, I’m afraid. The disco doesn’t belong to the hotel.
Guest But I can’t sleep with all that noise! Can’t I have a different room?
Receptionist There’s really nothing I can do about it. The hotel is completely full.
Guest Well, I’m really not happy about this.


Exercise 2

1 The air conditioning isn’t working.
2 There is a lot of noise from the disco.

 

Exercise 3
1 A I want to complain about my room.
   B I’d like to make a complaint.
2 A I’m sorry to hear there’s a problem.
   B I’m very sorry to hear that.
3 A What seems to be the problem?
   B What’s the matter with it?
4 A That’s really beyond our control, I’m afraid.
   B I’ll see what I can do.
5 A I’m sorry, it’s just not good enough.
   B There’s really nothing I can do about it.
6 A I’m really not happy about this.
   B I must apologise.

 

LISTENING 32
Guest Excuse me. I’d like to make a complaint.
Receptionist I’m very sorry to hear that. What seems to be the problem?
Guest I didn’t sleep all night. The music from the disco kept me awake.
Receptionist That’s really beyond our control, I’m afraid. The disco doesn’t belong to the hotel.
Guest But I can’t sleep with all that noise! Can’t I have a different room?
Receptionist There’s really nothing I can do about it. The hotel is completely full.
Guest Well, I’m really not happy about this.


Exercise 4

1 B

2 B

3 A

4 A

5 B

6 A

Інші завдання дивись тут...

Загрузка...