UNIT 8. 8D, page 77,78
Exercise 2
1 anyone
2 anything / nothing
3 somewhere / everywhere
4 nobody
5 someone
6 nothing/anything
7 everywhere /somewhere
Exercise 3
1 affirmative
2 negative;
3 interrogative
4 affirmative
Exercise 4
1 somebody/someone
2 everything
3 something
4 somebody / someone
5 anything
6 nothing
7 Everything
8 something
9 somebody / someone
10 anybody/anyone
11 somebody / someone
12 something
13 anything
14 Everybody / Everyone
Exercise 5
1 anywhere
2 nobody/ nuone
3 somewhere
4 anybody/anyone
UNIT 8. 8E, page78
Exercise 2
b
Exercise 3
1 C
2 E
З –
4 A
5 D
6 B
7 -
Exercise 4
1 chilled
2 mate
3 look out for
4 folks
5 wobbly
6 give you grief
7 switched on
Exercise 5
1 yourself
2 British
3 possible
4 message
UNIT 8. 8F, page 79
Exercise 3
1 e
2 b
3 g
4 a
5 d
Exercise 4
1 √
2 √
3 -
4 -
5 √
6 √
7 -
8 √
9 -
10 -
Exercise 5
Making a complaint 1, 2, 5, 6, 8
Dealing with a complaint 3, 4, 7, 9, 10
Exercise 6
1 I'd like to make a complaint.
2 I'm very sorry to hear that.
3 I'm sorry to hear there's a problem.
4 I must apologise.
5 That's just not acceptable.
6 It's a disgrace.
7 I'm running out of patience
8 I'm really not happy about this.
9 I'll sort it out immediately.
10 There's really nothing I can do about it.